Please show product expiration dates within subscriptions!
We offer our clients special packages of products that they distribute to employees using enrollment codes. The enrollment codes have subscriptions attached. Depending on what orders they place each year, we drop or add products to the subscription. In order to prevent them from having to reissue new enrollment codes, we use the same enrollment code and have it expire in 2079 to bypass the enrollment code expiration date. However, the products within the subscription SHOULD expire. Unfortunately, the expiration date within the subscription product does not appear to the user. I believe in the past we had raised this issue and were told to place the expiration date as a static entry in the description of the product. This does not work when the expiration is set for 365 days from the time of enrollment. The way the products display now, it appears that the expiration date is for 2079 (the subscription expiration date) when in actuality the expiration date is in 2016 (see screenshot). This is confusing for learners and puts us at risk of promising something we are not actually offering. Can the expiration date for each product please be displayed within the subscriptions? Also, when a product does expire, can the wording be changed from "This product is not active" to "This product has expired"? Even our internal staff get confused by the wording "inactive" since it doesn't explain why the product is inactive.
