We are moving forward on an integrated webinar/web-conferencing solution, and are looking at a variety of providers and options. Wanted to revisit/rekindle this conversation to a) earn the engager badge and b) see if we could gather some specific information to help guide/inform our decision-making process; especially:

  • How you are using/would use an integrated solution (webinars, conference sessions, etc.)
  • What features are most important
  • Pros/cons of webinar solutions you've used
  • Any information/feedback on pricing models
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  • Matt Kamen

    (Part 1)
    Key to us is a tight integration with Learner Community and a variety of measures of control for who receives credit for participating. E.g., an attendance code, a time-based participation measure, a required quiz/survey. We have a number of teams who like to congregate in a single conference room to jointly participate in webinars - it would be great if the webinar host could manually flag participation post-event to facilitate group participation, assuming each individual is enrolled in the course.

    Streaming high quality video is very important to our teams. Adobe Connect allows videos to essentially be preloaded to the webinar "room" and stream at a higher quality than having to both share your desktop and broadcast concurrently. A better video experience than WebEx and JoinMe. It would be great if we could leverage our Brightcove video library in a similar fashion.

  • Matt Kamen

    (Part 2)
    It would be a plus to have a one-click recording function that would save the webinar directly to Brightcove for use in other products.

    In-webinar polling, quizzing, and other user-engaging features are nice, but they should tie directly back to reporting in LC. Chat logs can be a great informal way of gathering feedback.

    The ability to have both VoIP and a dial-in number is a must for our audience.

    Most important is the user experience though. Enrolling through Learner Community and launching the webinar activity needs to feel seamless in terms of branding and navigation. Bells and whistles are great for some audiences, but some webinars just need to be simple and intuitive.

  • Don Wilde

    Thanks Matt!

  • Matt Kamen

    @Don - do you have an update on when you expect the integrated webinar enhancement to be available?

  • Anne Willmore

    I know Learner Community has integrated WebEx web conferencing since this thread was active. I'd like to see Adobe Connect as an option, too. I'm considering building out a blended course, and it would certainly be nice to be able to utilize this vendor who I've already got a relationship with.

  • Anne Willmore

    One way we are already using our learning products, is for clients to purchase a number of enrollment codes for a learning product that contains a video. Then the client watches the video in a group, at their own blended learning event. But then providing the participants with their CEs becomes tricky.

    The videos are set up to require viewing 90% before they earn "completion" status. So all the people who used enrollment codes (so they can be enrolled in the product, and hence get CEs) still need to sit through the video -- even though they already watched it in their live event.

    I am considering using the "classroom" activity to work around this. (I would give customers an enrollment code AND an attendance code, so they could watch the video in the LMS _or_ enter the attendance code.) This is a bit kludgy, though. It would be great if the Video activity type had a field where I could define a passcode to allow users to skip viewing the video.

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