It appears that when a product is enrolled in as part of a subscription, the expiration date for that product/enrollment does not appear anywhere visible to the user. How soon can we expect to see this addressed? My opinion would be that it should be visible both on the My Learning Activities page and as part of the title bar within the product itself (currently the top has the Title and Status, it would make sense to put the expiration date there as well). It would also be helpful to see it under Product-->Section-->Configuration on the admin panel (and Products-->Sections-->Roster, so we could see enrollment expirations specific to each user). Currently, we have to do a lot of jumping back and forth between staging and live to see this.
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Adam Spicer
@David, if I recall, some of your subscriptions are potentially *active* for quite some time. I'm assuming that this has become an issue because perhaps some of the products within the subscription might not be active as long as the subscription enrollment itself due to setting the product's *maximum enrollment active thru* date. Can you verify my assumption to ensure I'm thinking of the situation in the way your organization is using the features?
If that is an accurate assumption, I can see how this can be an issue and do agree that we can address these visibility issues for both the admin and the end user. -
David Sensenig
That's correct, Adam. Our webcasts have a maximum enrollment thru date of one year from the time of the live event. However, our subscriptions to webcast packages are usually for one year. So throughout that year, webcasts are constantly expiring and new ones being added.
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Colette Bevis
This would apply to ASHP as well, if I'm understanding correctly. We have programs that we might want to expire sooner than the actual individual's subscription expiration date. So @Adam....I'm assuming that, between the *max enrollment active thru* date and the subscription expiration date, whichever is sooner is used?