Sprint 70 was released on Thursday, 1/29/15, and included the following enhancements and new features:

NEW

  • Product Sharing: A huge portion of this sprint was focused on organizations that want to license their Learning Products within Learner Community to external third parties. You can identify the client and which of your the products they can have access to. For each product, an AICC package ZIP will be created which must be imported in the third party LMS. The AICC package doesn't contain any of your content, it just contains specific launch parameters to authorize the third party when launching into your Learning Product. When the third party launches one of their users into your Learning Product they will only be able to interact with the full screen version of the product. Upon exiting the Learning Product, Learner Community will report back to their LMS the enrollment status, total time spent and an overall score. Two things that make this feature really great include being able report on actual usage of your licensed content from Learner Community and centrally maintain your content within Learner Community.

    This sprint focused on getting the plumbing ready to support this feature. Over the next couple of sprints we will continue to build out this feature, ultimately putting the control completely in your administrator hands. In the meantime if you wish to take advantage of this feature please contact support and we will work with you to get your licensed content configured.

  • Executive Summary Report: A new report has been made available that summarizes three main areas of Learner Community; claimed credit, assignments, and popular products. This report is a great way to view a snapshot of activity on your portal for a given timeframe.

    The claimed credit summary reports on each accrediting body broken down by credit category and totals up the number of times the credit category has been claimed and for how much credit.

    The assignment summary reports on each assignment category broken down by individual assignments. It shows the total number of assignments, how many were complete, incomplete, near overdue (incomplete and overdue within 30 days), and overdue.

    The popular products area focuses on enrollments that were created by all means except for assignments (enrollment codes, e-commerce, free, etc). It includes how many total enrollments and subsequent completions were recorded during the timeframe (the enrollment timeframe).

ENHANCEMENTS

  • Manage Learner > Conferences: Fixed an issue where all sessions were improperly showing as redeemed. We also broke the area into two pieces like the other areas segmenting users enrolled in conferences that are also enrolled in sessions and users enrolled in conferences that are not enrolled in any sessions.
  • Subscriptions: Completed enrollments are now accessible from an expired subscription. This allows the learner to claim any earned credit and/or print any certificates.
  • Assessments: We've improved the process when adding questions to an assessment from another assessment by allowing the admin to filter to a specific assessment, objective and question pool. We also allow you to add multiple questions at a time without having to close and reopen the dialog.

Please feel free to leave comments or questions about this sprint!

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  • Matt Kamen

    Long term, how do you anticipate product sharing will work with CRM / AMS integrations? Will enrollments integrate from 3rd party to LC to CRM/AMS? Or will the data be siloed in LC?

  • Adam Spicer

    The data will be stored in LC. Technically, we are using AICC HACP to authorize access to specific content. During that time we create a learner account in LC if necessary. When an enrollment is created, it is only created in Learner Community using the Term Days and Max Enrollment Options specified on the product. These accounts don't know about your CRM/AMS, so none of their information (learner or enrollment) could flow to the CRM/AMS. Did that answer your question?

  • Dave Hecker

    Traditionally you might publish a content package and deliver it to a third party to host on their own Learning Management System (LMS). You'd have some record of a licensing agreement/fee, but you'd have no insight into how many people were actually enrolled in the course, or whether the third party continued enrolling people beyond the agreed-upon license terms.
    Via product sharing you'll be able to publish a content package for a third party that's just a link your learning product. In LC you'll be able to see how many enrollments that third party is using, and you'd also be able to "turn off" the sharing to that third party when appropriate.

  • Dave Hecker

    Are you suggesting that it would be useful for SOME kind of record to flow from LC into your management system? Clarify the use case(s) you're imagining, and we'll keep them in mind.
    One use case might be generating invoices in arrears to each third party. Initially you'd be able to use LC to see enrollment usage by each third party, and use that info to create invoices. But at some point it should be practical for LC to also push a basic record into a log table in your system, which you could use to automate invoice generation. (Very limited data would be available, so it wouldn't be practical to create an actual order...but we could push enough detail to support invoicing.)

  • Matt Kamen

    Currently when we partner with 3rd parties we have requirements for what they need to report back to us about individual constituents, with the expectation that we would upload that data to our CRM for additional analysis, etc. It's still self-reported, but it's detailed. Our issue is that as an organization, we've made the strategic commitment that all high-level data needs to be reportable from our CRM. For LC, that includes enrollment and status. Although it would be ideal, I recognize there would be big hurdles in funneling the data through our existing integration. There may still be an opportunity for us to export the data from LC and upload if we have enough info about the constituent from the AICC package - sort of a blended approach.

    Is there any potential for the products to pass some data points via the AICC Student Demographics elements into LC for reporting? Hopefully we'll be able to take advantage regardless, but this may be an additional incentive to our teams.

  • Dave Hecker

    We'd have student name, and the student ID from the third party (unique only to the 3rd party's LMS--not necessarily a useful ID that the 3rd party would know the student by). We'd also have an LC student id, and LC enrollment facts (e.g., id, dates, status) that could be shared. After we get all the core functionality done, we should be able to start by defining a data file that contains the key data, and then transition that into another "near-real-time" call into your CRM (requiring some relatively small modifications to the integration on both sides). We'll keep this in mind, thanks!

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